Canon USA & Affiliates Field Service Supervisor in Paramus, New Jersey


Canon Solutions America's Field Service Supervisors are responsible for managing a team that services and supports specific business system products and services.


  • Responsible for managing a team that services and supports specific business system products and services including: black & white and color printers and copiers, document management solutions and related software.

  • Selects, hires, trains and develops current and new technical specialists.

  • Addresses and resolves customer issues time effectively to achieve total customer satisfaction.

  • Responsible for the warehousing process as it relates to inventory.

  • Publish, distribute, train and enforce all current published standards.


Your qualifications must include the following:

  • Bachelors Degree or equivalent experience

  • A minimum of 7 years field service experience in office technology industry

  • Strong communication skills including the desire to develop and lead a team

  • excellent time management skills

  • Hands on field technical experience with Canon products is necessary with a broad knowledge of products including digital and electromechanical technology

  • Knowledge of Internet, Microsoft Office, Lotus Notes and Oracle is preferred

  • Must hold a valid driver’s license

  • Must be able to walk and lift\carry up to 50 pounds

Company Overview

About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.

Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.

We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

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Posting Tags


Requisition ID 19308

Category Product Support

Position Type Full-Time