Canon USA & Affiliates Solutions Sales Consultant for MPS in Melville, New York
As a Solutions Sales Consultant, you will lead the development of global accounts business opportunities and projects in addition to support of internal best practice in the Managed Print arena.Your role is key in supporting our customers, as well as gaining new business, working with lead sales channels and/or regions to coordinate the overall business strategy and process for all assigned accounts. You will be involved during the entire sales cycle.....assessing the customer's environment, designing the workflow, installation and post-sales support. You will learn the capability of our services, help desk, reporting and printing, and must be able to provide support to all our global customers.
Global service lead for pre-sales projects and client engagements as a SPOC
To understand and document global client services requirements and analyze in line with Canon’s services portfolio
Design the services architecture according to the Canon Service Portfolio and customize where required for a best fit services solution into the customer environment
Design and document all content such as workflows and Service Levels in cooperation with the appropriate Canon and client departments
Responsibility for documenting costs according to guidelines and charges to deliver market value to the client and maximum value to Canon
Responsibility to support and enable a smooth handover of design to service transition and operations teams
Benchmark service cost and pricing for each Americas countries through IT data retrieve system and improve the data integrity with IT and Service team in each Americas NSOs and dealers.
Bachelor's degree in related field is required, or relevant work experience.
Expert knowledge of Managed Print Services.
A strong techncial understanding is required.
5 - 7 years of relevant experience is required.
Detailed Knowledge about device management tools and user management tools.
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $36 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2018† and is one of Fortune Magazine's World's Most Admired Companies in 2019. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based service and support for all of the products it distributes in the United States. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visitingand follow us on Twitter @CanonUSA. For media inquiries, please contact.
† Based on weekly patent counts issued by United States Patent and Trademark Office.
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Requisition ID 22565
Position Type Full-Time