Canon USA & Affiliates Change Management Specialist in Coral Gables, Florida
The Change Management Specialist will be responsible for transitioning mid-level accounts to new products, services and workflows through the development, implementation and delivery of change management activities and materials. Evaluate end-user behavio
The Change Management Specialist will be responsible for transitioning mid-level accounts to new products, services and workflows through the development, implementation and delivery of change management activities and materials. Evaluate end-user behaviors, needs and workflows and facilitate customer and account team discussions to determine project or program objectives, contributing to the development of change approaches. Serve as administrator for large change programs, documenting key program details, developing plan materials and communications and developing dynamic customer presentations.
Bachelor’s degree required, with a concentration in marketing preferred; 1-2 years’ experience in change management, process improvement, organizational development, and/or project management; Experience interfacing with end-user, manager and executive level customer contacts; Knowledge of managed output services, outsourcing or technology preferred.
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
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Requisition ID 19356
Position Type Full-Time